When booking online at Sally Lake Therapies, please select the treatment you wish to have. If you’re not sure which treatment suits you best or you’d like to have a combination, just book the amount of time you’d like and leave me a message in the notes section.
You do not have to decide treatment beforehand – I will discuss your needs during a brief consultation and tailor your session when you arrive for your appointment.
Booking confirmation
You will receive a confirmation email upon successful booking with directions/information on parking, payment, etc. If you don’t receive a confirmation email (check spam), the booking has not gone through! Please try again or contact me to make the booking for you.
Location
I work at two locations; You can find me at Thrive Wellness, Hayle on Tuesdays, Thursdays and alternate Fridays and Saturdays and at LifeFit, Redruth on alternate Friday afternoons. I’m currently trialling a shift at LifeFit, with the aim of extending to a weekly shift towards the end of the year, but I will continue to work in Hayle on the above mentioned days.
Prices
Some treatment types have specific durations – see individual treatment pages for details.
30 mins – £30 || 45 mins – £45 || 60 mins – £60 || 75 mins – £75 || 90 mins – £90
New Clients
If you haven’t visited me before, please book a ‘New Client’ appointment. You will receive a booking confirmation email with a link to a consultation form. Please fill out the form before your appointment to cut down on consultation time – this allows me to give you as much treatment time as possible! A consultation is a legal requirement which enables me to collect and review necessary information to provide the most suitable treatment.
Payment
Preferable payment methods are cash or bank transfer (I will provide my banking details), but I can also take card payments if necessary. Bank transfers can be made prior to your appointment or are due immediately afterwards.
Cancellation Policy
If you miss your appointment or cancel within 24 hours, full payment is due. I will waive cancellation fees for illness or emergencies and/or if I can rebook your appointment within a week. If you are late, I will try to give you your full treatment time if possible, but full payment for the originally booked appointment is still required.
Minors
To ensure safety and compliance with UK legal and insurance standards, the following guidelines apply;
Clients Aged 16 and under:
- Chaperone Requirement: A parent or legal guardian must remain in the treatment room for the entire duration of the consultation and massage.
- Consent: Written consent must be provided and signed by the parent or legal guardian on the consultation form before the treatment begins.
Clients Aged 16 and 17:
- Consent: Young people aged 16 and 17 may consent to their own treatment, provided they demonstrate a full understanding of the process.
- Booking Note: While a physical chaperone is not mandatory in the room for this age group, I highly encourage a parent or guardian to attend the initial consultation.
Vulnerable clients and those requiring supported decision making:
- Chaperone Requirement: In line with the Mental Capacity Act 2005, any individual who lacks the capacity to independently consent to or understand the treatment, must be accompanied by a designated carer, legal guardian, or appointed attorney.
- Consent: The accompanying legal representative or primary carer must provide written consent on the client’s behalf and remain in the treatment room throughout the appointment to assist with communication and comfort.
Highly recommend!
“I’ve been to see Sally a few times now for a massage due to pain/stress and she has done wonders! She’s very knowledgeable and intuitive and made me feel at ease. I came away each time feeling so much better in my body. I’ve also bought gift vouchers from Sally and the process is great, there are different options for how you retrieve the voucher and lots of flexibility in when they need to be used by.” Izzy Bianchini